[VIP] Redfin, Q1/2020: Scared Money and The Big Squeeze

According to its own creation mythology, Redfin was born in the dark as it was founded just before the Bubble burst. If any company knows how to navigate panic, turmoil, and a terrible housing market, it would be Redfin. They like to call themselves “the rabid squirrel.” The whole self-identity of Redfin is of a … Read more

[VIP] Zillow, Q1/2020: Not Going Back

One of my favorite moments in recent earnings calls came when Glenn Kelman, CEO of Redfin, used the phrase “delayed blast fireball” in an actual call. I ended up naming my writeup that, because as a former AD&D Dungeon Master, I got a real kick out of just how legit a nerd Kelman probably is. … Read more

[VIP] RE/MAX Q4, 2019: Back to Basics

In the aftermath of a disappointing Q3, I wrote: One of my biggest takeaways from this earnings call is how much of the positive spin was put on October. For example, Karri Callahan mentions seeing some “positive traction” on agent count in October, contrasting with last October when RE/MAX lost hundreds of agents. Or there’s … Read more

[VIP] Zillow, Q4/2019: Turn the Page

In the Q3/2019 writeup, I wrote that Zillow is not experimenting, but trying to pivot with great delicacy: My take on Q3 is that Zillow is in the midst of a BCG 2×2 Matrix exercise and a delicate point (in a good way) in the transition from Zillow 1.0 to Zillow 2.0. What they’re doing … Read more

[VIP] Redfin, Q4/2019: Strong Results All Around, and Signs of Surprising Convergence

It’s tough to deliver such a fantastic quarter as Redfin did in Q4 of 2019, and for the full year of 2019. I mean, they just beat ass all over the place. Revenues, profits, traffic, productivity — Redfin just about killed it across the board. The one exception comes from its iBuyer business, RedfinNow. And … Read more

[VIP] Q4/2019 iBuyer Comparison: Phoenix Market – Zillow, Opendoor, Offerpad

In the next couple of weeks, we’ll get earnings releases from Zillow. I wish we get earnings reports from Opendoor and Offerpad, but… hey, we can only look at what we can look at. So I completed my analysis of Q4 iBuyer numbers out of Phoenix, where I have the best dataset. Let’s see what … Read more