[VIP] Redfin, Q4/2019: Strong Results All Around, and Signs of Surprising Convergence

It’s tough to deliver such a fantastic quarter as Redfin did in Q4 of 2019, and for the full year of 2019. I mean, they just beat ass all over the place. Revenues, profits, traffic, productivity — Redfin just about killed it across the board. The one exception comes from its iBuyer business, RedfinNow. And … Read more

Pretty Lies: The Real Estate Agent Edition

In a previous post, I talked about pretty lies that brokerages tell themselves to feel better about things, even though they know deep in their hearts that none of those will actually solve their problems. If you read that post, you know that I’ve been telling myself pretty lies about my weight and physical condition … Read more

Musings on Defining Fundamental Problems

I was on a conference call earlier with a client discussing an upcoming strategy planning session, and one of the people raised a very interesting and a very good point. He said that if we don’t clearly define the problems, it’s very difficult to do good strategy. I couldn’t agree more. But as we kept … Read more

[VIP] Redfin, Q3/2019: Nice Rebound, And Yet…

Redfin’s Q3 results showed a solid rebound from a rather disappointing Q2. It looks great all around, with revenues, profit, market share, etc. all up and up very healthy. Agent productivity is up, traffic is up, and Redfin Now is a $80 million business in Q3. So all in all, a very nice rebound. There … Read more

[VIP] RE/MAX Q3, 2019: Don’t Look Back

RE/MAX reported Q3 earnings on Halloween, and I can’t help but think there was a lot more trick than treat in its Q3 results. Yes, RE/MAX remains fundamentally healthy and it has some advantages over its main competitors, especially the other publicly reporting franchise company, Realogy, but there were a lot more walking dead in … Read more

The Innate Value of the MLS? Thinking Through a Podcast from Austin Board of REALTORS

Emily Chenevert, the CEO of Austin Board of REALTORS and its MLS, ACTRIS, is one of my favorite people in the industry. We have known each other for years now from when she served as the Government Affairs Director for ABOR, and even then, I knew she was destined for greatness. Emily is smart as … Read more

Pro Tip: Words Matter, But Actions Matter More

Happy Friday everybody! With due apologies to my Ohio State fans, I confess I’d really like to see Wisconsin drub the Buckeyes tomorrow to throw the entire CFB playoff picture haywire. Wouldn’t mind seeing Arkansas shock the world either. In any event, over on Vendor Alley, the co-host of Industry Relations, Greg Robertson has some … Read more

MLS Path Forward: Further Thoughts

Those of you who attended the CMLS annual conference in Salt Lake City have already heard the presentation that David Charron and I did at the close of Thursday. Hopefully, many of you downloaded the free white paper that we released and have or will read through our ideas there. If you did not attend … Read more