Brokerages and Customer Service: Show Me the Money

This will be brief, as I am in Las Vegas and both the dinner reservation and the craps table are calling me. But if I don’t write this now, I’m afraid it’ll never see the light of day. At Stefan Swanepoel’s T3 Summit event that just finished yesterday (a wonderful couple of days of really high-level … Read more

Association, MLS, RPAC: An Idea for Political Domination

File this one under: “There Is No Box” kind of thinking. The reason why this isn’t a Black Paper (yet) is that I haven’t checked with enough lawyers to see all of the possible pitfalls, but that might happen sooner rather than later. A couple of weeks ago, I mentioned that I was having an … Read more

Will CLAW Be the Waterloo for Anti-Syndication Forces?

[This post was written to be posted almost a month ago, when the Errol Samuelson news broke, wiping the media calendar clean. And then I went on the road. Nonetheless, the issues raised here and the access to Zillow and to Annie Ives are important enough and I think still relevant, so I figured I’d … Read more

NAR Acquires Ashley Madison, Plans New Consumer Ad Strategy

CHICAGO (April 1, 2014) – The National Association of Realtors® has agreed to acquire the online relationship website Ashley Madison (www.ashleymadison.com) from Avid Life Media for an undisclosed sum. Ashley Madison encourages extramarital relationships, with the tagline, “Life is short. Have an affair.” As part of the acquisition, Darren Morgenstern, Operations Director for AshleyMadison.com, will join NAR … Read more

CRMLS Makes Like Lewis & Clark

I’m still on the road, and overly occupied, but the latest news about CRMLS (a former client) is exciting and deserves at least a couple of comments. From Andrea Brambila’s report: Brokers who belong to the nation’s largest multiple listing service will soon get a capability they’ve long clamored for: the option to upload listing … Read more

CRMLS Makes Like Lewis & Clark

I’m still on the road, and overly occupied, but the latest news about CRMLS (a former client) is exciting and deserves at least a couple of comments. From Andrea Brambila’s report: Brokers who belong to the nation’s largest multiple listing service will soon get a capability they’ve long clamored for: the option to upload listing … Read more

Free Consulting to NAR and Move

The Notorious B.O.B.’s series of posts on Move “giving back” REALTOR.com to NAR (one here, one on his blog) plus a Facebook conversation got me thinking. Which results in free consulting advice. Worth exactly what you paid for it, of course. NAR should take Move private and buy it outright. It eliminates a lot of … Read more

What L’Affaire d’Errol et Curt Means: Brief Thoughts

I’m really, really, really slammed with work so this won’t be as in-depth and searching as I’d like, but I do think it’s important to put down these semi-brief thoughts, so I can figure out what I think about what Zillow’s recent personnel moves means. Let me not bury the lede. L’Affaire d’Errol et Curt … Read more